Terms of Service

By creating an account, generating a QR code (including as a guest), or otherwise using qr.vu (“qr.vu”, “we”, “us”, or “our service”), you agree to be bound by these Terms of Service. If you do not agree, please do not use the service.

We may update these terms occasionally. If we make material changes we will notify registered users by email and update the “last updated” date below. Continued use after changes go live constitutes acceptance.

You must provide an accurate email address and keep your password secret. You are responsible for everything that happens on your account, including QR codes you create, scans they receive, and API calls made with your API key.

You must be at least 13 years old to create an account. If we have a good-faith reason to believe you are under that age we will remove the account.

We reserve the right to suspend or terminate accounts that violate these terms, are used to send abuse, spam, malware, illegal content, or fraud signals (such as repeated failed logins, payment chargebacks, or scraping). When practical we will give you a chance to appeal — see “Appeals” below.

You agree NOT to use qr.vu to:

• host or redirect to illegal content, malware, phishing pages, or content that violates a third party’s intellectual property rights;
• harvest scan data of people who have not consented to tracking, or use it to discriminate, harass, or stalk;
• send unsolicited bulk mail, SMS, or push notifications, or use QR codes to facilitate spam;
• circumvent rate limits, scrape the public site, or otherwise abuse our infrastructure;
• resell or sublicense the service in a way that competes directly with qr.vu without a written agreement.

QR generation, dynamic QR scans, API calls, and certain premium features cost credits or require a paid subscription tier.

Credit purchases and subscription payments are processed by Stripe. We do not store full card numbers. Subscriptions auto-renew at the end of each billing period unless cancelled at least 24 hours before renewal.

Refunds: cash refunds for subscription payments are issued at our discretion when there is a service failure on our side or a clear billing mistake. Credits that were spent on a transaction that failed (for example, a generation that errored after credits were deducted) are returned to your balance automatically; if the auto-return fails, contact support and we will return them manually. Bonus credits (granted as a gift, promotion, or as part of a paid tier) may be revoked at any time at our discretion.

Where required by local law you have additional rights that these terms do not limit (for example, the EU/UK 14-day cooling-off period for digital services).

Dynamic QR codes resolve through our redirect service at qr.vu/r/... You may change the destination URL of a dynamic QR code at any time as long as the new destination complies with these terms.

We may rewrite, throttle, or take down a dynamic destination URL if it is reported for malware, phishing, or illegal content, or if it appears on a third-party security blocklist. We will notify the QR code owner by email when we do so.

Dynamic QR codes remain functional as long as your account is active and either has a sufficient paid tier OR has remaining credits to cover the scan, subject to our fair-use rate limits.

QR Code is a registered trademark of Denso Wave Incorporated. qr.vu is not affiliated with Denso Wave. We provide QR code generation, customization, and analytics services built on top of the publicly available QR Code standard.

You retain ownership of the content you encode into a QR code, the destination URLs, and any logo or branding you upload. By using the service you grant us a limited, worldwide, royalty-free license to host that content for the sole purpose of operating the service.

qr.vu, the qr.vu logo, the marketing website copy, and the platform source code are owned by us. You may not copy, reverse-engineer, or otherwise scrape the platform.

When someone scans one of your QR codes we may collect anonymized scan data (timestamp, approximate geographic region from IP, browser/OS family, device type) so we can show you analytics. We do not sell scan data. See our Privacy Policy for full details.

We try hard to keep the service up but we do not guarantee uninterrupted availability. We may need to take the service down for maintenance, security patches, or in response to an attack. When we do, we will post a notice and try to minimize impact on dynamic QR redirects (which we treat as the highest-priority surface).

We are not liable for losses caused by service downtime, including missed scans, expired campaigns, or unrealized revenue.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR USD 100, WHICHEVER IS GREATER.

If your account is suspended or a QR code is taken down, you may file an appeal from inside the dashboard or by emailing support. Our moderation team reviews appeals within a reasonable time and may reinstate the account or QR code, leave the action in place, or convert it to a less restrictive action (such as a temporary suspension instead of a permanent ban).

These terms are governed by the laws of the jurisdiction in which qr.vu is operated. Any dispute that cannot be resolved informally will be brought in the courts of that jurisdiction, unless your local consumer-protection law gives you the right to bring a claim in your home jurisdiction.

Questions about these terms? Contact us via the in-dashboard Support inbox.